Privacy Policy – The Program

Privacy Policy

Effective Date: 30.09.2025
This Privacy Policy explains how The Program (“Company”, “we”, “our”, “us”) collects, uses, and protects personal data when you interact with our product, our website, or make a purchase through Digistore24.

1. Data Controller

The entity responsible for processing personal data related to this website and the product is:
The Program
📧 ticamendonca1@gmail.com

2. Data We Collect

  • Order Data: When you purchase through Digistore24, we receive details such as your name, email address, billing information, and purchased product.
  • Contact Data: When you contact us directly, we collect the information you provide (e.g., name, email, support message).
  • Technical Data: Our website may collect anonymous usage data (e.g., IP address, browser type, cookies).

3. Purpose of Data Processing

  • To deliver the digital product you purchased.
  • To securely process payments through Digistore24.
  • To provide customer support and respond to inquiries.
  • To send important updates (only with your explicit consent).
  • To fulfill legal obligations (e.g., accounting and tax regulations).

4. Use of Digistore24

We use Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim, Germany, as our authorized reseller and payment processor. When you purchase through Digistore24, Digistore24 acts as the seller and processes your payment data according to their own Privacy Policy.

5. Cookies and Tracking

Our website may use cookies to ensure functionality and improve the user experience. You can disable cookies in your browser settings, but some website features may not function properly.

6. Legal Basis for Processing

We process your data under Article 6(1) of the GDPR based on the following:

  • (a) Consent – for optional communication.
  • (b) Contract performance – to complete your purchase.
  • (c) Legal obligation – e.g., accounting and tax retention duties.
  • (f) Legitimate interest – website functionality and fraud prevention.

7. Data Storage and Retention

Your order data is stored for as long as required by law (e.g., accounting purposes). Other personal data is retained only for as long as necessary for the purposes described above.

8. Data Sharing

We do not sell or rent your personal data. Data may be shared only with:

  • Digistore24 (for order and payment processing)
  • Service providers (e.g., email or hosting providers) under strict confidentiality
  • Authorities when required by law

9. Your Rights

Under the GDPR, you have the following rights:

  • Right to access and receive a copy of your data
  • Right to correct inaccurate data
  • Right to deletion (“Right to be forgotten”)
  • Right to restrict processing
  • Right to object to certain processing activities
  • Right to data portability
  • Right to withdraw consent at any time

To exercise these rights, please contact us at: ticamendonca1@gmail.com

10. Data Security

We use SSL encryption, secure servers, and restricted access to protect your data. However, no internet transmission can be guaranteed to be 100% secure.

11. International Data Transfers

If you access our services from outside the EU/EEA, your data may be transferred internationally. In such cases, we ensure compliance with GDPR standards for data protection.

12. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will appear on this page with a new effective date.

14. Email Communication & Unsubscribing

You may unsubscribe from promotional emails at any time by:

  • Clicking the “unsubscribe” link at the bottom of any email.
  • Or contacting us at ticamendonca1@gmail.com with “Unsubscribe” in the subject line. We process requests within 72 hours.

Please note: You will still receive transactional emails (e.g., order confirmations) as these are required to fulfill our contract with you.

15. Contact

If you have any questions about this Privacy Policy, please contact us at:
The Program
📧 ticamendonca1@gmail.com

© 2025 The Program – All rights reserved.